OUR COMMITMENT TO YOU!
Billings Cataract & Laser Surgicenter opened in 1986 providing exceptional quality and outstanding clinical service for the more than 9,000 procedures. The facility is owned and operated by Web Properties Inc. Web Properties Inc. is owned by George F. Hatch Jr. This state-of-the-art facility is staffed by physicians who are board certified by the American Board of Ophthalmology and are licensed in the State of Montana, as well as a supporting team of registered nurses and certified techs. All our staff have basic life support (BLS) and acute cardiac life safety (ACLS) certifications.
Billings Cataract & Laser Surgicenter is fully licensed by the state of Montana and is Medicare certified. To be certified, Billings Cataract & Laser Surgicenter must comply with standards developed by the federal government for the specific purpose of ensuring the safety of the patient and the quality of the facility, physicians, staff, services and management of the facility. Billings Cataract & Laser Surgicenter must demonstrate compliance with these Medicare standards on an ongoing basis and is surveyed on a regular basis for compliance.
OUR COMMITMENT TO PATIENT QUALITY AND SAFETY
We support safe, quality patient care by using a collaborative team approach between the patient, the patient’s family, physicians and staff. As part of our commitment to quality and safe care, we have implemented a continuous Quality Assessment/Performance Improvement process. We dedicate ourselves to the ongoing education and development of our staff to provide you with the highest quality care and safe care. We have a high nurse-to-patient ratio in our ambulatory surgery center, a vital part of maximizing your safety and our ability to respond to your needs. We provide abuse training for our newly hired staff and yearly education of our staff insuring our patients’ right to receive medical care that is free from all forms of abuse or harassment.
OUR COMMITMENT TO EMERGENCY PREPAREDNESS
We provide training programs for newly hired staff and on an ongoing basis for all staff as necessary and appropriate to established standards of care and to maintain a high degree of readiness in the case of an emergency. We have partnered with our Local Emergency Planning Committee of Yellowstone County (LEPC) for disaster planning and emergency preparedness in our community. In addition, we practice mock drills on a regular quarterly basis that provide for the emergency care of patients, staff and others in the facility in the event of fire, natural disaster, functional failure of equipment, or other unexpected events or circumstances that are likely to threaten the health and safety of those in our facility.